From funding to the front desk — here's your complete journey to becoming a dental office professional
Visit your local American Job Center (or WorkSource office) to see if you qualify for Workforce Innovation & Opportunity Act (WIOA) funding. This is a federal program that pays for your training — it's not a loan.
Once your WIOA counselor approves your funding, you'll enroll in our Dental Office Administration course. Your tuition is covered — no out-of-pocket cost to you.
Learn everything a dental front-office professional needs to know — patient scheduling, insurance verification, billing, HIPAA compliance, phone techniques, records management, and more.
Demonstrate that you've mastered the material. Once you pass, you earn your Med Desk AI Institute certificate — proof that you're ready for the front desk.
We work with dental clinics to place you in a front-desk role. This is where your career begins — and where WIOA measures success.
Once you pass and get placed, you unlock the Med Desk AI bot on your phone. It's like having the entire course in your pocket — ready to help whenever you need a quick answer on the job.
Scheduling a new patient? Need the insurance verification steps? Forgot the HIPAA rules for phone calls? Just ask. You'll get a short, clear answer in seconds — like a coworker whispering the right thing to say.
The bot never gives clinical advice, never guesses at insurance coverage, and never makes things up. If something is outside the course material, it tells you exactly who to ask at your office.
Every question you and other graduates ask helps us make the bot better. Our team reviews what comes up most and adds new information regularly. The more people use it, the better it gets for everyone.